Shoppers eligible for Tax Free Shopping
●If you have a permanent residence in a non-EU country
●If you are older than 16 years
●If you spend more than 175.01 EUR
●If you buy less than 15 items (per Tax Free Form)
Standard rate: 20 %
Pharmacy goods 10 %
Food, books: 5,5 %
Reduced rate for certain products and services: 2,1 %
Minimum purchase amount
Tax Free goods
Refunds are paid on all goods that are exported in the traveller’s personal luggage.
●Maximum 50 pieces of the same (identical) item
●Cars and car parts
●Cultural relics older than 50 years
Tax Free Form
●The Form with ink Customs stamp is valid for 6 months following the date of purchase.
●The Pablo validated Form has an unlimited validity.
●An export validation must be obtained within 3 months following the month when the Form was issued.
●We accept the original ‘retailer's copy’ or ‘buyer's copy’ for tax refunds.
●If you have not received the prepaid envelope you can use a standard envelope (at your expense)
●In order to prevent a possible loss of the documents, we recommend you to use secured mail service (e.g. registered mail or courier- at your expense)
●Before sending the documents, please make a copy of them or write down Tax Free Form number (DOC ID) of each Form for your reference.
●In order to assure smooth processing of your refund send us just Tax Fee Forms filled in completely and correctly